★★★★★

SO WHAT DO OUR CUSTOMERS THINK?

Here at Maincoms we pride ourselves on the exceptional service we provide, but don’t take our word for it, check out what our customers have to say!

Simon Frost
3 weeks ago

Excellent friendly service.

Michael Dyble
a month ago

Great company and would highly recommend. Always really helpful, very personable, super quick to respond to my emails when I need something changing or updating, and I always feel they are genuinely keen to offer the best customer service. An easy 5 Stars to give.

Anthony J
4 months ago

FANTASTIC - SIMPLE - STRAIGHTFORWARD. With 58 years of business experience behind me, I can very happily report that Maincoms were a delight to deal with - and their pricing was extremely competitive. I'd award them (far) more than 5 stars if I could, as their service from our first conversation to hardware installation and line porting was exemplary. It was an outstanding experience so I unreservedly and wholeheartedly commend Maincoms to you.

Claire Donnelly
8 months ago

Lance and his team are absolutely fantastic, they've not once let me down and they always support my business and myself fully. I highly recommend them to anyone.

Annalise Smith
10 months ago

We use Maincoms for our desk phones, mobiles, and broadband and as a business we receive excellent customer service and communication and our systems run efficiently.

Roger Coates
11 months ago

Having been in business for 50 years, I have dealt with some real cowboys in the telecoms industry. I have to say that Maincoms are without doubt by far the best telecoms company that I have had dealings with. Nothing is too much trouble and they have gone way way beyond their duty. If you need a really good competitive telecoms company,these are your people. Roger Coates ( owner) R M Services.

Sarah Alliston
11 months ago

I have used Maincoms for many years and I would highly recommend them for their personal touch, speed of response and great customer service.

Hashtag Hair
a year ago

As a company we rely so heavily on our phone and Broadband to run efficiently and our previous provider failed to switch us over to digital nor get us into a new contract. When we saw the advert for Maincoms and spoke to James we were sceptical as main stream telecom companies had failed to deliver, it all felt too good to be true. However, from the first meeting with James through to installation with Daniel, all of the team at Maincoms have delivered exceptional service! It has been seamless and I would be more than happy to recommend them to any of our neighbouring companies! Our engineer Daniel was super knowledgable and helpful. The whole company have been amazing so far we are looking forward to using our new telecoms system.

Lone Pine
a year ago

We had great service from Maincoms from start to finish. They were patient went through everything with me, with their main aim being to get us the best deal possible. They were transparent about pricing and the nice thing is there is always someone to ready help you on their helpline. The equipment is easy to use, the installation went very smoothly and they delivered everything they promised. ** Would highly recommended. **

Tim Strachan
a year ago

Maincoms have provided and hosted our phone system as well as our broadband for several years now. They were initially a recommendation and it's no wonder. They also provide similar services to our customers and are always on the other end of the phone when support is needed. A couple of them have been particularly helpful; Sarah has been great at helping with various queries including speed tests and diagnostics on lines. Dan has been valuable when it comes to knowledge and hands on support with routers, phones and networking. Thanks Maincoms!

Ian McIntosh
2 years ago

One of the standout features of Maincoms Ltd for us as a business is their personal service and support. We have been with Maincoms for over 10 years after a horrendous few years with one of the biggest telephone providers. The engineers at Maincoms actually installed our very first Mitel telephone system over 20 years ago and when Lance reached out to us 12 years ago to say the original team was back together as Maincoms, we jumped at the opportunity to have their team support us again for our business. Maincoms has a team of very experienced and knowledgeable professionals who are always available to assist us with our needs. Always available and very fast to answer any questions and resolve any issues we have. Maincoms fully supported our business throughout Covid to help keep us trading. Something we will always be very grateful for. 18 months ago, we took over a new site that had a very old SX2000 system that went end of life in 2008, I've attached a photo. Maincoms had the knowledge and skills to fully support the legacy system, including spare parts whilst we migrated the business over to a hosted IP solution. Maincoms then integrated the new site with our existing telephone system at HQ to expand our Sales Team across both Resorts. Maincoms have always been proactive in offering us new solutions that can save our business money. Maincoms are a reliable and trustworthy telecoms services provider. They offer a wide range of services, and commitment to customer service, and make a great choice for businesses looking for Telecom-related solutions.

mandy short
a year ago

From start to finish , Trevor and his team have been fantastic, I can honestly say I have never known in over 30 years of business Customer service to this standard!! Dan who installed our system is literally at the end of the phone for any questions, he is very knowledgeable and super helpful, the whole team treat you as if you are their only customer, brillaint experience and a fantastic system they have installed for us. Cannot recommend this company enough, great value as well which is always a plus

ShelbyLDN
2 years ago

What a brilliant all round service!! The initial meeting with Trevor was fantastic, and one of the main reasons we switched. Not pushy or forceful, just straight to the point no BS! Trevor and the team made the whole process very easy for me, they did all the ground work and made the switch quickly and smoothly with no interruptions to my business. Andy the technician was fantastic with the whole installation! Nothing was a problem and he worked around us! We have had the system just over a month now and very happy with everything !! Best of all Trevor managed to beat all the many other companies with the best prices and got us out of a contract early at no cost to us!! We would and will be highly recommending Maincoms to all Business.

Alison Martin
2 years ago

We've been really impressed with Maincoms. They've been completely transparent about pricing throughout the term of our contract, having bought us out of a less transparent contract with another supplier. The equipment is easy to use, the installation went very smoothly and they delivered everything they promised. Highly recommended.

Matt Vernam
2 years ago

Would highly recommend switching to Maincoms . Trevor simplified the over complicated setup that we had whilst providing a better service and reducing our bills. We were nervous about the installation but Andy did an excellent job and the switch was seamless with no down time at all! Support from Sarah and office staff is excellent and whenever I called the phone was answered instantly. Highly recommended.

Ian Knipe
a year ago

From initial enquiry to installation and use, the team at Maincoms have provided us with an excellent level of support. We were provided with what we need, making use of existing equipment, which is refreshing where the industry's usual practice is to sell the latest, all-singing all-dancing, system. Pricing was clear and upfront with no hidden surprises. We would recommend the Maincoms team to anyone looking for a replacement to their existing tele coms supplier.

Mark Todd
2 years ago

I would recommend switching. Good service from start to finish from Trevor. He made the whole process from consultation through to installation nice and easy and stress free. The system we have now is prefect for us. Andy who installed everything was brilliant. He was with us early and stayed until we was all up and running. Good price and service. The aftercare is really good any problems its just a phone call to the team and is sorted in no time.

Natalie Reeves
2 years ago

I switched to Maincoms recently due to needing to upgrade my old phone system. Maincoms have been so helpful from the start. I met Trevor and he was very helpful and explained everything very well and also saved us money. The installation was plain sailing and the new phones are 100 times better than our old ones. I would definitely recommend switching to Maincoms if you're thinking of upgrading or changing.

CENTRAL CAR CARE
2 years ago

Switched to Maincoms 3 months ago and was extremely worried and expected some sort of teething problems. What a surprise, could not believe how smooth and quick everything went. Trevor was brilliant in explaining everything, and the staff are more than helpful in any questions you have. Would highly recommend. When you need to make the change, Maincoms should definitely be considered. Also, everything is cheaper now, so added bonus!

Benjamin Walton
a year ago

Maincoms are amazing - They have been our service provider for over a year and their support is fantastic. Quick to respond to any questions and always supportive and friendly. I would recommend them to everyone. Thanks guys!

Very competitive, excellent customer service, great products that help us work more efficiently. Always a friendly expert on the end of the phone when you need one. Our phone & wifi systems are so reliable now thanks to Maincoms.

Custom Furniture
3 years ago

Highly recommend! Great service from start to finish from Trevor. The whole process from consultation through to installation was so quick, clear & simple. The system we have now is prefect for us. Dan who installed everything was brilliant too and gave us lot's of training so we were up and running in no time. Great price, great product and even better service/aftercare.

Ben Lord
2 years ago

We have been using Maincoms for our business VOIP phones for a few years now and they have always been brilliant. We recently had a problem after a fibre optic router swap. Mark couldn't fix the problem remotely, so made a site visit within 24hrs and went above and beyond in sorting out all of the issues. I cannot recommend Maincoms (and Mark!) highly enough. Fantastic service!

Hannah Dixon
a year ago

These guys know how to deliver on great business and excellent service! They have gone above and beyond and always with a relaxed, positive attitude. No frills, happy people who are genuinely here for the customer. Appreciate everything your team has done 🙂

troy tennant
a year ago

Absolutely fantastic customer service, right from the start. Efficient and accurate with very competitive pricing! So pleased we made the move to the Maincons team! Highly recommended!

Dawn Nutman
a year ago

Over the years we had totally messed up with our phones we had four separate suppliers and our billing was allover the place. To the rescue, Trevor and his Team, they have been totally fantastic, they have vastly improved all our services, they have sorted out all our previous suppliers, they are open and honest about costs, Dan installed our system at the office and at home, and has been absolutely brilliant, he has been on call at any time of the day or night, he fully respects our premises, every issue they have attended within days in some case hours and sorted out, their back up is the best I have ever had and I would certainly recommend them to anyone, you wont go wrong with Maincom Andy - Managing Director - Pressure Test

Joe Raucki
2 years ago

We switched to Maincoms back in December 2022. Always a worrying time as to how the switch over would affect a business, but we needn't have worried at all. The whole experience was expertly executed from start to finish. Would highly recommend and so much cheaper.

Amit Patel
3 years ago

Trevor provided us with a very competitive quotation, and since then Maincoms has been great to deal with. The switch over was made effortless by the team and the follow up support has been efficient. Very happy with the service provided.

Alan Rogers
a year ago

I’ve been with Maincoms for a couple of years now, they’ve been outstanding. Never to much to ask, swift responses and great engineers. May many years continue. Thank you Maincoms!

Paul Etheridge
2 years ago

Great company, Trevor and his team are so helpful and nothing is too much trouble. As well as superb service we also get prices we feel are very competitive. Wouldn't go anywhere else. Highly recommended.

Andrew Gladders
3 years ago

Maincoms are a fantastic company to deal with, From Mikes first visit right through to the completion of the installation the process was faultless, We did have a slight issue in regards to our new phone line being installed on time by BT but this was overcome within 24 hours by the guys at Maincoms. Would highly recommend.

Richard Lynett
4 years ago

Have used Maincoms for over 5 years and not only is their pricing incredibly competitive but they also have provided me with first class support and backup. Recently upgraded my phone with them and the difference it has made to my day to day call handling is fantastic. Thanks Sue, Lance and all the team!!!

Annie Dale
a year ago

Been a client of Maincoms for many years, they always provide excellent customer service and understand our business needs, adapting our system as and when and advising on how to reduce our costs.

Fiona Thorpe
3 years ago

Trevor came on board to help us set up a new phone system and get rid of our old expensive provider. Excellent service from him and his team from start to finish, couldn't be happier. Highly recommend.

Lisa Perkins
5 years ago

Maincoms has been a breath of fresh air. We had a new telephone system installed into our business, which was managed perfectly by Sue. Sue answered all my questions and put everything into place without any delay. Ongoing support is equally as impressive. I would highly recommend them!

Daniel Gallagher
2 years ago

Great service and product. Spoke to Trevor about the switch over a year ago but finally got round to doing it this month. the switch over was quick and painless and we are saving money, if I could switch to Maincom again I would.

Larissa Falzon
5 years ago

Maincoms have been a delight since we joined them this year. We were with another provider paying a lot more for a much slower internet connection and for calls. They have reduced our monthly bill and their support is excellent, they are quick to respond and are very helpful every time we need them. Thanks so much! 🙂

Dave Soton
3 years ago

Lance and his team have now moved 2 of our businesses over to their cloud platform away from ISDN. Each time the team have been professional, knowledgeable and have gone the extra mile. Ongoing support has been excellent too, with queries and changes being actioned swiftly. Highly recommended.

Lewis Grech
2 years ago

Just moved away from an Hi-Hi System and Wow what a game changer our new system really is. The phones maybe not look as smart but they work unlike the Hi-Hi System so well worth the move.... Its a Bliss to have a system so friendly that you can work wherever you like even if you don't have your office phone with you the app is just as good. Would highly recommend these guys.

Phil Middleton
3 years ago

I have been a customer of Maincoms Ltd for many years. They have always been there to help nothing is too much trouble. Their engineers are very knowledgeable and efficient in what they do along with being approachable and polite. A first rate telecoms business, I would highly recommend them.

David Le Gresley
a year ago

Been using Maincoms for a good few years, nothing is ever to much hassle for these guys - Well recommended and special shoutout to Dan the engineer